Please choose your state and click through to your collision repair centre for directions on how to find us. Every S.M.A.R.T centre has clearly labelled vehicle Drop Off and Pick Up areas.
To make your visit an easy one, we have designed a quick step guide for vehicle Drop Off and Pick Up.

Drop Off


  • Have a clear understanding where the accident damage is on your vehicle
  • Arrive as close to your booking time as possible for your convenience
  • Have available your insurance claim number
  • Where relevant ensure your excess is paid to the Insurer
  • Be prepared to leave your vehicle for repair for up to three business days
  • Please remove all personal belongings from your vehicle
  • We will provide you with a complimentary Taxi to your next local destination
Take a look at the easy step guide for Drop Off

Pick Up


  • You can pick-up your vehicle any business day between 7:30am and 5:00pm
  • All our repair centres are closed for weekends and public holidays
  • Our Customer Care Advisor will call you when your vehicle is ready for collection
  • Should you need a complimentary taxi please inform our Customer Care Advisor
  • Photo ID will be requested for collection of the vehicle
Take a look at the easy step guide for Pick Up